Lily Charm White Embroidered Long Jacket

* Free shipping across India; international shipping charges may apply on orders below ₹40,000. Customs duties and taxes for international orders are borne by the customer.
* Domestic delivery typically takes 3-4 business days, while international orders may take 12–15 business days. Delivery timelines are estimates and may be affected by unforeseen delays.
* Orders are dispatched after payment verification and can be tracked using the tracking details shared via email/SMS.
* Prepaid orders cannot be cancelled. Zolo Label reserves the right to cancel orders due to stock, pricing, verification, or other operational issues, with refunds processed where applicable.
* Self-collection is available upon request and must be completed within 2 working days of confirmation.
* For shipping or delivery-related assistance, please contact our customer support team.

* We do not offer refunds on purchased products. Eligible items can only be exchanged for a different size or store credit.
* Exchange requests must be raised within 48 hours of delivery, and products must be unused, unwashed, unworn, with original tags and packaging intact.
* Sale items, discounted products, purchases made using coupons/gift vouchers, accessories, jewellery, home décor, made-to-order products, and international orders are not eligible for exchange or return.
* Customers are responsible for return shipping costs. Exchange is allowed only once per order and is subject to stock availability.
* If the requested size is unavailable, a store credit valid for 30 days will be issued.
* Damaged or incorrect products will be replaced after verification. For assistance, contact [hello@zololabel.com](mailto:hello@zololabel.com).